Care for a loved one or friend involves many complex issues and decisions. The average care giver does not have the time to figure out all of the details regarding home care, health care, insurances, money management, legal matters, emergency care and cost options. You are not alone. We offer solutions and experience.
Call us for a no cost confidential initial phone consultation; we will listen to the details of your situation and explain our services. From there a comprehensive assessment can be scheduled to identify problem areas and lay out a customized care plan to address them.
Click on the links below or scroll down the page to learn more details about the following services that we provide:
In-Home Assessment and Evaluation
Care Coordinating and Management
Filing Long Term Care Insurance Claims
Corporate Benefits [FOR EMPLOYERS and their Employee Assistance Programs]
In-Home Assessment and Evaluation
We will come to the home, hospital or nursing home to conduct our comprehensive assessment which includes a review of:
- Physical/mental limitations
- Strengths
- Social interests, activities
- Friends and support
- Sensory loss
- Medical history/status
- Medication inventory review
- Nutritional status
- Home safety, correct hazards
- Legal and financial planning
- Eligibility for assistance
- Health insurance review
- Cost effectiveness
- Referrals to reliable professionals for needs outside of our expertise
- Discount offered for veterans
We provide ongoing service after we have evaluated your needs, made recommendations and created a care plan that includes the approximate cost of services. We will implement the care plan and stay involved to monitor and modify as needed, or you can take our report and carry on.
Care Planning
The Care Plan is crucial to address immediate and long term needs. There is a lot to learn with all the disjointed pieces of elder care. With decisions to make, time limitations and the emotional, health and financial challenges, you may feel like you are on this path alone. Your life is already hectic, you have a full time job, your own family to care for, maybe your own health concerns or perhaps you are helping from your home far away. If you feel unprepared or overwhelmed with your responsibility or are a long distance caregiver, let us come to your rescue. Our compassionate and certified geriatric care managers are ready to help.
We are experienced at helping families sort it all out and guide you to solutions. We will develop a personalized plan of action to address both immediate and long term needs. With an integrated approach all services are organized and coordinated and with our on-going monitoring we can help prevent costly crises and repeat hospitalizations. Our aim is to maximize elder independence.
Care Coordinating and Management
Most of us fear the loss of independence and try to guard against having to depend on others. Elder Care Management Solutions helps aging persons and their families to have more control of their care, understand all options and we treat them in a special way…with privacy, flexibility, quality and a personal touch. We can save you money by starting with the best solutions. Client wishes are balanced with their needs; we carefully customize a plan to assure that all basic needs are met, with an eye on safety and cost effectiveness. The services that we can coordinate or provide include:
- Transportation
- In-home and nursing home advocacy
- Shopping
- In-home care
- Money management
- Preferred Meal options
- Medication compliance and handling prescription insurance denials
- Regular updates to family
- Relocation, coordination, planning and downsizing
- End of life care
- Transitioning at new location
- Pet care or adoption
- Accompany and advocate at medical and other appointments, including pre-registering protocol for labwork, radiology, treatments and follow up
- Alzheimers and dementia care planning
- Driving cessation plans
We do not just arrange these services; we manage them, staying involved to oversee that our care plan is successfully implemented and modified as necessary.
Crisis Intervention
Need more peace of mind? We are available 24 hours a day, 7 days a week for the urgent needs of our clients and their families. We advocate even overnight in an Emergency Room, provide the Health Care Proxy quickly, assist with end of life care and have approaches ready in the event of power outage or flood evacuation.
Choosing Care in a Facility
There may come a time when you have to evaluate if your loved one’s needs have become greater than what can be safely met at home or financially maintained at home. This is where our firsthand familiarity of local nursing homes, adult care facilities, assisted living facilities and other independent living options are valuable to you. We streamline the search process for you and present the options that best meet your needs and preferences. We advocate and assist with the application process and other requirements before, during and after admission. We can coordinate all of the following:
- The move to or from the home, retirement complex, or nursing home
- A move in or out of state
- Assistance with applications
- Transferring medical records
- Arranging for packing and moving belongings
- Having the room ready upon arrival
We offer on-going professional monitoring and advocacy to ensure that your loved one’s transition is successful.
Money Management
Our services include assisting clients to balance their accounts, pay monthly bills and maintain their financial records. We will advocate for you with any billing problems, review insurance claims or insurance explanation of benefits, as well as monitor that property taxes and homeowners insurance is paid. We organize important papers, discard and reduce unwanted junk mail.
Filing Long Term Care Insurance Claims
We can review any long term care insurance policy
- Be sure any claim is submitted in a timely manner once eligibility is met
- Prepare the claim form
- Provide the required documentation
- Check the status of the claim until approval
- Prepare an appeal for a denied claim
Corporate Programs [FOR EMPLOYERS and their Employee Assistance Programs]
Studies have shown that an increasing number of employees are becoming caregivers of aging parents, relatives or friends. Many have to shift their arrival and departure times from work, or must even take time off to accompany to medical appointments or deal with family emergencies. Employees who live a distance from the relative they are caring for are more likely to miss workdays as a result of care giving. The combined stress of caring for someone and the risk of losing a job can be overwhelming and it is imperative to find a solution.
We will structure a program to meet your employee’s needs. We offer:
- informational programs on elder services and support systems in the community to help employees find excellent resources. These programs have resulted in decreased absenteeism and stress.
- Geriatric Care Management assessments for employees’ parents and billed to corporate entity or the Employee Assistance Program
See How Are Geriatric Care Managers Paid? on our FAQ page.
Contact Us for more information.